Is the Real Problem With the Real Estate Industry the Clients? Maybe

I was asked again last week to contribute a response at Inman News to a provocative article from Brad Inman.  Last time, he wrote about the potential disruption of the broker-agent relationship from online portals, in the way that Uber has disrupted the traditional limousine industry’s relationship with drivers.  And in my response, I challenged…

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The Guide to the Best Smartphone Apps

A good smartphone is really a mini-computer in your pocket, capable of doings things that computers even five years ago could not do.  But you’re not getting the most out of your smartphone if you’re just using it for making calls, checking email, and surfing the web.  Those are all good things to do, but…

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Book Review: Atul Gawande's The Checklist Manifesto: How to Get Things Right — Achieving Operational Excellence in the Real Estate Industry

Atul Gawande’s The Checklist Manifesto is a  powerful book, one of the best and simplest articulations of how to achieve operational excellence that I have ever read.  Gawande’s message is simple: the world has become increasingly complex, and we need to actively create systems and processes that will simplify the tasks that we have to…

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