Rules for CORE Agents #12: Whenever Possible, Get Digits

The single most important thing you can do to build your real estate business over the next ten years is simple: get digits.  When you meet people, get their mobile phone numbers, and get their email addresses. Why? Because even while we live in a world of “over-sharing” that has become increasingly open and less…

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Rules for CORE Agents #6: Stop Annoying People!

The real estate industry has become very good at annoying people.  Anytime there’s a new technology for communicating with people, agents seize on the new medium to inundate their clients, friends, and random people they don’t even know with information that those people don’t care about. Take, for example, those emails that go out to…

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Client-Oriented Real Estate in Action: The Guide to Grieving Your Property Taxes

The cornerstone of the CORE philosophy is that real estate agents should perform outstanding non-transactional services to their clients.  We call these “courtesy services,” because they’re not necessarily services that relate to actual transactions — meaning that we’re not going to be directly compensated for them. But at the same time, they have the potential…

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Book Review: Atul Gawande's The Checklist Manifesto: How to Get Things Right — Achieving Operational Excellence in the Real Estate Industry

Atul Gawande’s The Checklist Manifesto is a  powerful book, one of the best and simplest articulations of how to achieve operational excellence that I have ever read.  Gawande’s message is simple: the world has become increasingly complex, and we need to actively create systems and processes that will simplify the tasks that we have to…

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Client-Oriented Real Estate in Action: HomeBuyerTaxCredit.com

The purpose of this blog is to promote the concept of Client-Oriented Real Estate, or C.O.R.E., the idea that real estate agents should be focused primarily on identifying and servicing the needs of their clients. Not only do we think this is a better way to run your business, we think it’s a more productive…

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Who is the World's Best Real Estate Agent?

We’re going to be on a mission in this blog to identify the tools, systems, and processes that we need to put in place to help you become the World’s Best Real Estate Agent.  But even before we do that, we have a pretty good idea of what we’re looking for if you want to…

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