S.O.L.D. Systems
Rules for CORE Agents #12: Whenever Possible, Get Digits
The single most important thing you can do to build your real estate business over the next ten years is simple: get digits. When you meet people, get their mobile phone numbers, and get their email addresses. Why? Because even while we live in a world of “over-sharing” that has become increasingly open and less…
Read MoreRules for CORE Agents #11: People Never Complain About Getting a Call From Their Doctor
You know you’re supposed to make phone calls to help build your business. They’re essential. A personal phone call is truly the best, sometimes the only, way to develop a contact into an active lead or cultivate a relationship with someone in your sphere. We all know that. And yet many agents are afraid to…
Read MoreRules for CORE Agents #10: People Love Giving Referrals, So Make Them Happy
People just love giving referrals. We love recommending restaurants to our friends. We love posting our favorite movies on Facebook. We love telling people that we “have a guy” if they need a plumber or an electrician or whatever. Indeed, hugely successful websites like Yelp and Angie’s List have been built around our natural impulse…
Read MoreRules for CORE Agents #6: Stop Annoying People!
The real estate industry has become very good at annoying people. Anytime there’s a new technology for communicating with people, agents seize on the new medium to inundate their clients, friends, and random people they don’t even know with information that those people don’t care about. Take, for example, those emails that go out to…
Read MoreRules for CORE Agents #5: Always Show Up With More Than a Knife and a Fork
Imagine that you were invited to someone’s home for a dinner party. You ring the bell, the door opens, the host looks out, and sees you standing there with a smile in your face, holding nothing but a knife and a fork in your hands. “Let’s eat!,” you say, waving your knife and fork. That’s…
Read MoreClient-Oriented Real Estate in Action: The Guide to Grieving Your Property Taxes
The cornerstone of the CORE philosophy is that real estate agents should perform outstanding non-transactional services to their clients. We call these “courtesy services,” because they’re not necessarily services that relate to actual transactions — meaning that we’re not going to be directly compensated for them. But at the same time, they have the potential…
Read MoreBook Review: Atul Gawande's The Checklist Manifesto: How to Get Things Right — Achieving Operational Excellence in the Real Estate Industry
Atul Gawande’s The Checklist Manifesto is a powerful book, one of the best and simplest articulations of how to achieve operational excellence that I have ever read. Gawande’s message is simple: the world has become increasingly complex, and we need to actively create systems and processes that will simplify the tasks that we have to…
Read MoreClient-Oriented Real Estate in Action: HomeBuyerTaxCredit.com
The purpose of this blog is to promote the concept of Client-Oriented Real Estate, or C.O.R.E., the idea that real estate agents should be focused primarily on identifying and servicing the needs of their clients. Not only do we think this is a better way to run your business, we think it’s a more productive…
Read MoreWho is the World's Best Real Estate Agent?
We’re going to be on a mission in this blog to identify the tools, systems, and processes that we need to put in place to help you become the World’s Best Real Estate Agent. But even before we do that, we have a pretty good idea of what we’re looking for if you want to…
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