Archive for June 2010
Book Review: Atul Gawande's The Checklist Manifesto: How to Get Things Right — Achieving Operational Excellence in the Real Estate Industry
Atul Gawande’s The Checklist Manifesto is a powerful book, one of the best and simplest articulations of how to achieve operational excellence that I have ever read. Gawande’s message is simple: the world has become increasingly complex, and we need to actively create systems and processes that will simplify the tasks that we have to…
Read MoreWhat's the Best Way to Build Marketshare? Make Your Clients Happy.
I was asked to speak on a panel this week at the RIS Social Media Summit in New York, with several other brokers about how to generate marketshare in a competitive market. It was a great panel, moderated by the peerless Allan Dalton of RIS Media and Top 5 In Real Estate, and I tried…
Read More